We are committed to protecting your personal and health information with the same care and confidentiality we bring to every consultation.
Last Updated: June 23, 2026Skintastic – Skin and Physiotherapy Clinic ("Skintastic," "we," "us," or "our") operates a dermatology and physiotherapy clinic in Gurugram, Haryana, and the website located at skintastic.in (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, use our appointment booking forms, or receive care at our clinic.
By using our Site or our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not use our Site or submit your information to us.
We collect information that you voluntarily provide to us, as well as limited information collected automatically when you browse our Site.
We use the information we collect to:
We do not use the information submitted through our website forms for unrelated marketing without your consent, and we never sell your personal data to third parties.
Any clinical or medical information generated during your treatment at Skintastic — including dermatological assessments, physiotherapy evaluations, treatment plans, and progress notes — is treated as confidential medical information. It is accessed only by treating clinicians and authorised clinic staff directly involved in your care, and is handled in line with applicable medical confidentiality standards and Indian data protection law.
Information submitted through the website's online forms (name, phone number, treatment interest) is preliminary contact information used solely to schedule your visit, and is not part of your formal clinical record until you attend the clinic.
Our Site uses Google Analytics (Google tag/gtag.js) to understand how visitors use the Site, such as which pages are viewed and for how long. This may set cookies or similar identifiers in your browser. You can control or disable cookies through your browser settings; doing so may limit some Site functionality but will not affect your ability to call or book an appointment by phone.
Embedded third-party content, such as our Google Maps location and Instagram feed link, may be subject to the privacy policies of those respective providers.
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal and health information from unauthorised access, alteration, disclosure, or destruction. Booking form submissions are transmitted over encrypted (HTTPS) connections. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
We retain appointment request information for as long as necessary to fulfil the purpose for which it was collected, typically until your appointment has been completed or the enquiry resolved, unless a longer retention period is required by applicable medical record-keeping or tax/legal obligations. Clinical records are retained in line with standard medical record-keeping practice.
Subject to applicable law, you may have the right to:
To exercise any of these rights, please contact us using the details in Section 13 below.
Our paediatric physiotherapy services are provided to children, but always under the consent, presence, and direction of a parent or legal guardian. Our website forms are intended to be completed by adults (parents/guardians) on behalf of a minor patient. We do not knowingly collect personal information directly from children through the Site without guardian involvement.
Our Site contains links to third-party platforms, including our Instagram page and embedded Google Maps. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their respective privacy policies before sharing information with them.
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. The "Last Updated" date at the top of this page indicates when this policy was last revised. We encourage you to review this page periodically.
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please reach out to us:
Our team is happy to address any privacy-related questions.
